Discovering the world of athletic footwear and apparel takes on new dimensions with Foot Locker’s presence in Singapore. From an impressive selection of global brands to exclusive releases, Foot Locker offers a comprehensive experience for sneaker enthusiasts across the island. With seven strategically located stores, customers can immerse themselves in the latest trends and styles, both in-store and online. Additionally, the excitement doesn’t stop there – the Foot Locker Half Basketball Court at B2 level of Orchard Gateway @Emerald adds another layer to the experience, providing enthusiasts with the opportunity to hit the court and showcase their skills. What’s more, booking the court is now easier than ever with online booking available! So lace up your sneakers and explore the world of Foot Locker in Singapore.
Additionally, for the convenience of sneaker enthusiasts, Foot Locker offers online browsing and ordering options with swift Standard Shipping Delivery, ensuring a seamless shopping experience. Tracking orders is effortless, with options to monitor progress through the ‘My Account’ section on Foot Locker’s official website or via the designated courier’s website, utilizing the provided track and trace number from the Shipping Confirmation email.
Exploring Foot Locker Outlets in Singapore
Central Singapore
Suntec City - Tower 1 3 Temasek Boulevard, Suntec City North Wing, #01-436/438/440/441 10 am - 10 pm +65 3138 8545, +65 6258 3084 Facebook @FootLockerNorthwingSingaporeSG Orchard Gateway - Level 3 (Biggest in Singapore) 218 Orchard Road, Orchard Gateway @ Emerald Unit #03-01/03-06 10 am - 10 pm +65 6950 0255 Vivo City - Basement Level 1 Vivo City, 1 Harbourfront Walk #B1-24/25/26 (Opposite Adidas Originals store) 10 am - 10 pm +65 6978 9608
South-East
Jewel Changi Airport Jewel Changi Airport 78 Airport Boulevard Level 2, Unit 254/255 10 am - 10 pm +65 8938 6984 Facebook @FootLockerJewelChangiAirportSingaporeSG Paya Lebar Quarter #02-05, PLQ Mall, Level 2, 10 Paya Lebar Road 10 am - 10 pm +65 6978 9606 Facebook @FootLockerPeyaLebarQuarterMallSG
South-West
Jem Mall #01-30/31, Jem Mall, Level 1, 50 Jurong Gateway Road 10 am - 10 pm +65 6262 1305 Facebook @FootLockerJemMallSingaporeSG
North-East
Century Square #01-12, Century Square Mall, Level 1, 2 Tampines Central 5 10 am - 10 pm
Easy Returns at Foot Locker:
Foot Locker prioritizes customer satisfaction, offering hassle-free return options for both in-store and online purchases. Whether one finds the perfect pair of sneakers at one of the seven Singapore stores or makes a selection from the extensive online collection, returning a purchase is a breeze.
In-Store Returns:
Returning an in-store purchase is seamless. Customers need to ensure their item meets Foot Locker’s return conditions: within 28 days of purchase, in its original condition with all tags attached, and accompanied by the receipt. However, it’s important to note the revised policy effective July 1, 2023, where in-store purchases made thereafter are eligible for exchanges only. Additionally, returns for discounted and heated items are not accepted after June 30, 2023.
Online Returns:
For online orders, the return process is equally straightforward. Customers need to ensure their item meets the return conditions: within 28 days of delivery, in its original condition with all tags attached, and in its original packaging. From July 1, 2023, onward, customers should contact the Foot Locker Customer Service Team for assistance with online returns. Remember, returns for discounted and heated items are not accepted after June 30, 2023.
How to Return Online Orders:
To initiate an online return, customers should email the Foot Locker Customer Service Team at [email protected] with the subject “Return of Foot Locker Product” and include the order number, number of items to return, SKU or item code, and reason for return. Once eligibility is confirmed, customers can return the order via courier in the same country of purchase. They should ensure the parcel is accessible to the courier and someone is available for collection.
Exchange Policy:
When it comes to exchanges, Foot Locker aims to provide customers with flexibility while adhering to certain guidelines. In-store purchases can be exchanged for a different size or style, but it’s important to remember that each item is eligible for only one exchange. Once an item has been exchanged, further exchanges for the same item will not be accepted.
Furthermore, if the new item selected during the exchange process has a higher price than the original purchase, customers will need to pay the price difference. Effective from July 1, 2023, no exchanges will be allowed for discounted and heated items.