If you need to repair your Lenovo device in Singapore, you can trust SmartCares to provide fast, reliable, and hassle-free service. As an authorized Lenovo service partner, SmartCares offers in-warranty and out-of-warranty repair options for Lenovo smartphones, tablets, laptops, and desktops, all using high-quality original parts.
Located at #01-17 Tai Seng Centre, 3 Irving Road, SmartCares operates from Monday to Saturday, from 11:00 am to 7:00 pm. You can reach them by WhatsApp chat at +65 9725 7785, by calling at 65-6871-4838 or emailing [email protected]. SmartCares do not provide “at your doorstep” repair service but you can use their SmartCares Mobile App or official Website to book repair services, and skip the queue at the service center, minimizing waiting time.
Quality Lenovo Repairs from an Authorised SmartCares Service Partner
Lenovo Service Centre – SmartCares Solution (Tai Seng)
Address: #01-17 (Unit Level 1, Unit number 17) Tai Seng Centre, 3 Irving Road, 369522, Singapore
Working Hours: Opens Monday – Saturday: 11:00am – 7:00pm
Phone Number: 65-6871-4838 (SmartCares)
WhatsApp Support: +65 9725 7785 (SmartCares)
Lenovo Toll-Free Hotline Number: 800-852-8100
Email Support: [email protected]
Premises Type: Walk in
Supported Product Categories: Think Products, Lenovo Products, and Tablets
Effortless Booking with the SmartCares App for Lenovo Device Repairs in Singapore
The SmartCares Mobile App, available for free on Google Play Store and Apple Store, allows you to easily register your device, track repair status, and arrange delivery to the service center address provided on the app. Follow these steps to use the app for repair services:
- Download and open the SmartCares App on your Lenovo device.
- Create a SmartCares account by selecting “Continue” and filling in your details.
- Verify your phone number by selecting “Send OTP” and entering the One-Time Password (OTP) you receive.
- Fill in your device details and repair requirements, and select “Submit.”
- You will receive a case number, which you can use to track your repair status.
- Arrange delivery of your device to the SmartCares Service Centre address provided on the app with their service agent. The delivery personnel will provide a bubble wrap to securely transport your device, eliminating the need for you to pack your device.
- Upon arrival at the service centre, scan the QR code at the SmartCares Kiosk Counter to proceed further.
Easy Steps to Book Lenovo Repairs Online with SmartCares Website
If you prefer to use the SmartCares Website instead of the app, you can follow these steps:
- Visit the SmartCares website and select the “Lenovo” brand.
- Fill in your personal and device information, and select “Submit.”
- You will receive an email with a QR code, case number, and other details.
- Send your device to the SmartCares Service Centre address as indicated on the email.
- Upon arrival at the service centre, scan the QR code at the kiosk and send in your device.
Clearing Your Doubts about Lenovo Service Center in Singapore: FAQs Answered
No, the SmartCares Lenovo repair outlet is closed on Sundays and public holidays.
Before repairing your device, SmartCares will provide you with an estimate of the repair and parts costs with a PayNow link. Please note that for assessment, customers may be charged a non-refundable deposit of S$ 70 before GST. For out of warranty repairs, a quotation will be provided. If you choose to have your device delivered to your home from their service center, a delivery fee of S$ 20 will also apply.
SmartCares stands out as a leading Lenovo device repair option in Singapore, thanks to its authorised partnership with Lenovo. This means that SmartCares uses only genuine Lenovo parts and follows Lenovo’s repair standards, with certified technicians trained to diagnose and fix various Lenovo device issues like damaged motherboard, blank screens, and battery drainage. Moreover, SmartCares provides a 90-day warranty for its repair services, covering both parts and labour. To make the repair process more convenient, SmartCares offers a user-friendly interface through its app and website, providing easy booking and repair tracking, update status and official invoice receipt.
Certainly, SmartCares provides country-wide pick-up and delivery service at a time and location that suits you best. Usually, pick-up is scheduled within 3 working days, and after a repair time of 2-4 weeks, home delivery is notified to you through registered phone or email.