BOSE Authorized Service Centre in Singapore

By Ravi

Discover the go-to destination for Bose product repairs and replacements in Singapore – One Futureworld (Singapore) Pte Ltd. As the only authorized service center for Bose products in the country, they offer a wide range of services for both in-warranty and out-of-warranty repairs. From headphones and earbuds to portable Bluetooth speakers, smart speakers, home theatre systems, and soundbars, One Futureworld is committed to providing top-notch technical support and customer care for all your Bose devices.

From Silence to Symphony: Navigating the Bose Service Center in Singapore

Location and Contact Details: Situated in the heart of Singapore’s bustling district 06, One Futureworld (Singapore) Pte Ltd is conveniently located at level 01 unit 36 of the High Street Centre Skyscraper, 1 North Bridge Road. For any inquiries or to schedule an appointment, you can reach them at:

BOSE Authorised Service Center: One Futureworld (Singapore) Pte Ltd.

Address: 1 North Bridge Road, #01-36 High Street Center, Singapore 179094

Service Hotline: +65 6777 9600

Email Support: [email protected]

Opening Hours: Monday – Friday: 11:00 am to 7:00 pm, Saturday : 11:00 am to 5:00 pm

Premises Type: E-Booking (No Walk-in)

Previously, Atlas Sound & Vision Pte Ltd. at Millenia Walk shopping mall and Sovis Pte Ltd at Leong Huat Building served as authorized dealers and service centers for Bose products in Singapore. However, please note that these locations are no longer associated with Bose. One Futureworld (Singapore) Pte Ltd is now the sole authorized service center for Bose Audio products, ensuring you receive genuine repairs and replacements for your beloved Bose devices.

A Symphony of Services: Complete BOSE Audio Support in Singapore:

Whether you’re experiencing Bluetooth connection issues, battery or charging problems, or require replacement parts such as Bose headphone earpads, One Futureworld is equipped to address all your needs. They offer both in-warranty and out-of-warranty services, utilizing only original spare parts from Bose to maintain the quality and longevity of your devices. With a team of BOSE certified service technicians, you can trust that your Bose products are in capable hands.

Step-by-Step Guide: Booking BOSE Service Repair/Replacement Online:

Booking an appointment for Bose repair services with One Futureworld (Singapore) Pte Ltd is a hassle-free process. Follow these simple steps to arrange your service appointment:

Step 1: Visit the customer service appointment page on their website.

Step 2: Choose the appropriate service category from Headphones, Speakers, and Audio Sunglasses.

Step 3: Select your specific product from the drop-down menu.

Product CategoryProduct
HeadphonesNoise Cancelling, Wireless,
Sports, Headphones Cushions
SpeakersPortable, Wireless Home, Speakers,
Home Cinema, Wave, Soundwear,
Computer, PA Portable, Stereo,
Remote Control, Cables, Power adapters
Audio SunglassesAudio Frame
BOSE Service Booking – Product Options

Step 4: Indicate the purpose of your visit, which can be selected as “service.”

Step 5: Browse through the available time slots for product servicing and select the one that suits you.

Step 6: Fill out the provided form with your name, phone number, and email to finalize your booking.

It is advisable to bring all relevant accessories, including cables, consoles, and subwoofers, that are connected to the faulty unit. This enables the technicians at One Futureworld (Singapore) Pte Ltd to conduct thorough diagnostics and identify potential contributing factors to the issues you are experiencing.

Navigating the BOSE Warranty: What You Need to Know

Making the most of your BOSE warranty and having a hassle-free claims process is crucial. To ensure a smooth experience, follow these steps that I’ll walk you through:

First and foremost, it’s important to understand when your warranty period begins. Remember, it starts from the day you receive your coveted BOSE product. Knowing this is essential as it determines the duration of your warranty coverage. So, keep track of that date!

When it comes to making a warranty claim, one key document you must have at your fingertips is the original invoice. This piece of paper holds significant value as it serves as proof of your purchase. Having it readily available will speed up the claims process and make things easier for you.

Once you’ve gathered your invoice and the faulty product, it’s time for the authorized service provider (ASP) to swing into action. Their experienced technicians will meticulously inspect the product to determine if the issue is indeed a manufacturer defect. If it is, rejoice! They will swiftly arrange for a 1-to-1 replacement, ensuring you get a brand-new product to enjoy.

Sometimes, the exact item you’re claiming warranty for may not be in stock or readily available. But fret not! The service center has your back. They’ll offer you an alternative item within the same model range or retail price. Rest assured, you’ll still receive a suitable replacement that aligns with your needs and expectations.

BOSE Service Center Secrets Revealed: Your Burning Questions Answered

Does the Bose Singapore service center remain open on Sundays and public holidays?

No, the Bose authorized service center in Singapore is closed on Sundays and public holidays. Its operating hours are Monday to Friday, from 11 AM to 7 PM, and on Saturdays from 11 AM to 5 PM.

How can I reach the authorized Bose repair shop in Singapore?

The authorized Bose repair shop in Singapore, known as One Futureworld, is conveniently located in High Street Centre, near Parliament House, and just a 5-minute drive away from the CBD. You can reach it via nearby MRT stations such as Clarke Quay (NE5) and City Hall MRT Station (NS25/EW13). Additionally, it is accessible by various bus services, including 2, 12, 32, 33, 124, 145, 147, 166, 174, 190, 195, and 851.

What are the car parking rates at the Bose service center?

At High Street Centre, where the official Bose service center is situated, the car parking charges are as follows: from Monday to Friday, it is $3.21 per hour from 7 AM to 5 PM, and $3.21 per entry from 5 PM to 7 AM the following day. On Saturdays, the charges remain the same as weekdays.

What are the benefits of choosing One Futureworld’s service for Bose products in Singapore?

Opting for One Futureworld’s service for Bose products in Singapore comes with several benefits, including:
BOSE Certified Service Technicians handling the repairs
Use of BOSE Certified Spare Parts for quality repairs
Access to BOSE’s Proprietary Service Tools for precise repairs
Strict compliance with BOSE Service Guidelines to ensure reliable service

What issues with BOSE headphones can the service center resolve?

At the BOSE service center, you’ll find comprehensive solutions for various issues with your BOSE headphones. Whether you’re dealing with connectivity problems, app detection issues, audio drop-outs, distorted sound, power or charging difficulties, one-sided audio, ANC performance after updates, or the need for earpad replacement, the service center is fully equipped to address these concerns.

Are there any repair options for BOSE aviation headsets in Singapore?

Absolutely! For the repair and purchase of BOSE A30 Around-ear aviation headsets and ProFlight Series 2 in-ear aviation headsets designed for pilots, you can get in touch with Aviation & Electronics Support Pte. Ltd. in Singapore. They are a specialized avionics systems company and authorized representatives of major avionics OEMs. You can reach them at +65 6481 2261 or via email at [email protected].

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